Update to this review September 15th 2016
She spoke to me as if I were a child, she upset my mother and made my already stressed out ruined life, even worse. We already deal with enough sadness and upset every single day, so it was easier to make that worse then to take responsibility for making a mistake on my mothers appointment time.
Rude scheduler, rude nurse. Be prepared to repeat yourself to both when trying to schedule an appointment and the reasons for the appointment. They are arrogant and condescending. I will go elsewhere
Instead of finding a way to insure my mother does not go without pain medicine, they decided it was easier to say I never called them and argue about it. I have never felt more sick to my stomach, I can not help but think RFRA had anything to do with this, but if it did or not, you do not mistreat people this way, you do not call your patients stressed out caregivers, liars.
Until you have to sit and watch your mother crying in pain and can not give her any pain medicine, you will never know what true sadness feels like. I can not say enough why you need to stay away from these people.
But that may change after what happened today, for they say we missed an appointment, when I called several times to confirm it, and I have the phone records on my phone to prove it.
Our situation is difficult, it has gone on for far longer then we ever thought, the stress, the pain and suffering is felt all around. The amount of hurt and stress I deal with 24/7 and I do not get paid for any of it. I tried to explain this to Dr Franiak's wife, and instead she told me to shut up, that she was speaking.
My mother and I ended up going to the second appointment set up. We were able to get help for the meantime from our regular doctor.
Either way, they have mistreated my mother because of their disliking for me. I am not happy with them but continue to take my mother to hem because she is in pain and really has no idea how I feel when I go there.
The situation is very stressful and I am mostly alone in caring for her. My mother is in chronic pain, suffering from multiple fractures do to a spinal fusion that went wrong 5 years ago, to having fallen again 4 months ago and fracturing her neck at the location of the spinal fusion.
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I have been taking her to her appointments at Dr Franiaks office for the last 5 years. I have always been met with dirty looks and treated like I am some kind of criminal and for what I do not know, unless it has to do with being transgender and not liking the doctor who ruined her neck with the failed spinal fusion.
Helped me get by for years without surgery for two herniated discs and severe degeneration in my lumbar. Would recommend to anyone.
resolving the issue. His staff is great.
severe pain in lower back which he has treated and will be in assisting me in
Dr. Franiak and his wife are both amazing. Brooke that assists with injections is awesome! But the front office girls can be rude and not very helpful. Keep reading. [ this is why I didn't give 5
She needs to get some special training before she continues practicing medicine, she needs to learn just how hard it is on the family to care for a someone disabled, and if she already know and did this out of ego, then she needs to take a break for while and rethink her profession.
They have always been rude to me. I am my mother care giver, and have been for over 5 years.
Dr Randall J Franiak Md is a US Doctor based in Fishers, Indiana. Dr Randall J Franiak Md is located at 10412 Allisonville Rd #100, Fishers, IN 46038, USA.
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