After I was told I was able to use my title and insurance card for proof of identification, they quickly changed their mind once I showed up to the appointment to get my keys for my vehicle made. Absolute unprofessional to claim one thing over the phone, and change it upon arrival. Utterly displeased with this company.
They really helped us out when we needed extra keys for our car. The service was great and prices are just as great! We will definitely be going back for any key duplication or locks.
Sometimes when you spend a bunch of money with a business, the next time you come in they lick their chops and say "nice, this guy spends $$", not Tim at Bob's Locks, Tim will help you, Tim will assess your needs and help you solve a problem. After changing keyways for 6 shops a few months ago, I realized yesterday that I needed some new master keys. So I bopped in and asked for 7 master keys (commercial grade) with customer imprints on each. Easily would have paid $5 each, wouldn't have questioned if they cost $10 each. (no, lowes key makin machine can't do it). But Tim, knowing that I'm a loyal customer, hands them to me and says thank you for your business this year, we appreciate it! Thank You Bob's Locks! (and no, just because you spend over a grand at a place doesn't mean you deserve anything for free, a service has value, but sometimes nice people do nice things, and for that I am grateful!)
The service was fast and friendly. When I brought back seven keys that were cut incorrectly, they recut them at no charge. Excellent business.
I had motorcycle saddlebags from an old bike that was totaled. The bags were $1000.00 and I planned to use them on my new bike but I had turned over the keys when the bike was wrecked. Kawasaki dealer didn't know how to remove the cylinders to replace the locks but Tim at Bob's had them opened in a matter of minutes. Further he got into the bags and re-keyed the locks to my new key. Price was MORE than fair and ultimately made me money as I returned a lock set I purchased and didn't need since he salvaged the original lock-sets. Cant say enough positive about this. Super helpful and friendly service. Thanks a ton!
Bob S Master Safe Lock Service is a US Locksmith based in Fishers, Indiana. Bob S Master Safe Lock Service is located at 8240 E 96th St, Fishers, IN 46037, USA.
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