Dr Johnson actually takes the time to explain things to you. He takes the time to get to know you and your pet (don't be surprised if he doesn't get down on the floor with your pet).
This is an attempt to write a fair and comprehensive review for Parkside Animal Hospital – although admittedly, we’re pretty upset at the care our animals received. We are the owners of a 10-year old female beagle mix and two 7-year old cats – one male and one female.
I investigated this business & I called to compare their prices before taking my dog there one time.
The facilities are also very clean and inviting. This was comforting to us as well. We even noticed a lit candle commemorating a family that had lost a loved pet and alerted other guests that there may be some grieving guests nearby. This too, was amazing.
The story begins: Our male cat had developed Crystals in his urine and my wife – who is never short on love for her felines – requested an appointment with any available doctor; to whom we were referred: Dr. Johnson. Our cat was admitted for an overnight stay for observation. The next day, Dr. Johnson explained the results and his opinion which was (simplified): Cats develop crystals – male cats will have a difficult time. Make sure they drink enough to break them up. OK.
the staff contacted us several times throughout the day and night letting us know how are our buddy was doing.
I can't say enough about this place truly the best Vet!!!
Dr. Haven is the best! I had to take my Mini Schnauzer, Roxy, in to get stitches from an accident that happened at 3am. They called me at 7am sharp and I dropped her off by 730. She's my angel, and I was terrified, but the doc and staff reassured me that she would be ok! I have the utmost confidence in them and will be taking all of my animals there, big and small! (I've taken snakes and hamsters to him, too!!) I only wish they would see birds!! Thanks for a wonderful experience, even if I'm only weighing my dogs!! :)
Our highest praise first goes to the staff in the front office. Every phone call, every interaction, and every conversation was cordial, polite, and understanding! Clearly, these folks are on the front lines of the veterinary industry and work hard to keep customers happy. We are so grateful for you!
Unfortunately, the cat continued to develop crystals and had significant troubles urinating – while I don’t pay much attention to the cats (they are my wife’s), I noticed he was in visible discomfort. My wife was in tears – we were hours away for leaving on vacation and she didn’t know what to do. We made an appointment for an extended observation with a different vet and brought along records of previous treatment. It wasn’t until this time we learned while reading through records that the cat had escaped a second time while at Parkside and was found the next morning on the shelves where the food is stored; he had urinated and defecated all over himself. We were NEVER told of this! Our second vet seemed discouraged that nothing was done to better care for the paw and insisted that vets were experts with animals and should know how to avoid a bite from a feline. He further explained the over-simplification of Dr. Johnson’s diagnosis and prescribed a new diet (reasonable in price) with confidence. He even recommended a third party that would sell it cheaper than his office. Since this visit, our cat has been healthy and happy; AND, we’ve learned to trust the care for our animals to more thoughtful veterinary professionals. Regarding Parkside – friendly staff, however accept care with caution.
Unfortunately, it is because of the care of our animals that we will never return to Parkside. I will not suggest that you follow suit – however I advise that you consider with caution the professionalism of Dr. Craig Johnson. Dr. Johnson has charm; he is funny and projects an easiness about the care of your animals that leaves you feeling assured your pets are likely fine and statistically speaking, you shouldn’t spend more than you need on tests that will outline clean results. He then would recommend a natural progression of treatment. We appreciated this. At first…
I don't appreciate getting charged for many more procedures than I requested or expected. I don't like the way this business is run. We go elsewhere again & receive a high level of care for much less money.
Compassionate docs and fair pricing. We have brought in a sick guinea pig and a dying hamster, each time receiving tenderness with these little loved ones. Highly recommend!
Parkside Animal Hospital is absolutely the best place to take your pet in the entire state of Indiana. Dr Johnson is the best veterinarian. Him and all of his staff take amazing care of our bulldogs. Our buddy went in for a surgery on his birthday and the staff still helped are buddy celebrate his birthday with treats birthday hat and pictures with the entire staff.
It was at the end of the appointment when we learned that while in Parkside’s care, the cat had escaped his cage, bit an employee, and cut his paw so severely it bled on our carpets for several weeks (thanks, Hoover Steam Vac). We called numerous times to understand why he wouldn’t be stitched and was advised that it would heal naturally. The cat continued to worsen and the paw looked infected so we drove back for another look and a second assessment on the Crystals – which were not healing. The paw was infected and it was corrected, although they tried to charge us for a service repairing a wound sustained while in their care and did not call (as promised) to discuss the issue... (Longer billing problem omitted).
Parkside Animal Hospital is a US Veterinary Care based in Fishers, Indiana. Parkside Animal Hospital is located at 12962 Publishers Dr, Fishers, IN 46038, USA.
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