Very disrespectful. Mislead and try to sell plans with lot of hidden terms in it. Ended up paying lot more than what phone costs with not less than 2 weeks for bad coverage and customer care.
This store is rude and the customer service department sucks !!
This is by far the nicest Sprint store I have ever been to. After a short wait Kevin helped me with what I needed quickly and was super nice about everything. This will be the only sprint store I ever go to now.
This store is not really customer service oriented. We arrived with two new phones we purchased from apple and samsung. All we were looking for was help activating the phones. After learning we weren't authorized users, we contacted family and set up the accounts. When looking online -- as they directed - to add as an authorizing user, there wasn't a place to do so. They explained that it must be the website. After getting frustrated about setting up the full account for my family and still not getting help. They stated that we could always call Sprint and set up over the phone. Setting up the phone was FAR easier on the phone than in person. I'm more of a face-to-face customer and truly appreciate the help from people vs. an automated machine. I don't understand the point of even going into a store anymore when you can just activate your phones, buy phones, pay bills online and even set up a sprint account. You would think that the store would be more accommodating since stores seem to be diminishing. I would just think that they staff would have offered to help call and set up considering I had all the pin numbers and passwords for the account provided from while I was on a call with family right in front of them! No need for this stores help...
We had an impressive experience! Very knowledgeable and if they don't have an answer they went over and beyond to help me. Called me back when they said they would, and even followed up with me when I didn't call them back :)
Sprint Store is a US Electronics Store based in Fishers, Indiana. Sprint Store is located at 8510 E 96th St b, Fishers, IN 46037, USA.
Please contact with Sprint Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sprint Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Fishers